Appointment Cancellation Form

Strict 24 Hour Cancellation Fee

Late cancellations will be charged 100%

If you think you’ll be out, cancel early

Make-up Sessions May be Available

Make ups are free of charge if you cancel early, and are just $10 within 24 hours.

You must use this form or our app to cancel

Cancellations must go through our organization, not your trainer. Please use this form or MINDBODY app.


  • You will not be charged if you cancel your appointment at least 24 hours in advance.
  • If you fail to cancel on time, you will lose your session.
  • Your trainer cannot help you with cancelling appointments. You must directly notify Pike Fitness in the following ways:
    • If you call, text, or email, please leave your name and appointment information such as the date and your trainer.
  • We use timestamps to judge 24 hour policy.
  • If you cancel, you may opt for a make-up session for just $10.
  • You will not be charged the make-up session cost until it is scheduled and confirmed.
  • If you miss the make-up session, that session too will be charged 100% of the cost of a regular session.
  • Make up sessions may be with another trainer, are not guaranteed, and are subject to availability.
  • Even if you are cancelling early, you may still want to schedule make up sessions to avoid our 90 day expiration policy if you have a lot of unused sessions in your account.
  • Make-up sessions must be in addition to other recurring appointments and not interfere with your normal schedule or otherwise postpone other training.
  • If you do not cancel your appointment and simply no-show, you will not be granted an opportunity for a make-up session.
  • Excessive no-shows may lead to permanent removal from our schedules.
  • If you no show a consultation, you will be placed on our do not service list.